Privacy Policy – Airport Park Booking

Airport Park Booking is committed to protecting your privacy and ensuring the security of the personal information you share with us. This policy explains what information we collect, how we use it, and the steps we take to safeguard it. Please read it carefully, as it contains important information about your legal rights.

Who We Are

We are Airport Park Booking. In this policy, "we", "our", and "us" refer to Airport Park Booking. When we collect personal information, we act as the data controller, meaning we determine how and why your data is processed.

Applicable Laws

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation 2016 (GDPR) and the Data Protection Act 2018.

Information We Collect

1. Web Browsing

When you visit our website, certain technical details are automatically collected, such as your browser type, operating system, IP address, and the date and time of your visit. This information is used for website analytics and does not personally identify you.

2. Enquiries

If you submit an enquiry through our website, we collect your name, email address, and any other details you provide. This information is used solely to respond to your enquiry via your chosen contact method.

3. Bookings

When you make a booking, we collect:

  • Full name and address (including country of residence)

  • Date of birth

  • Contact details (email address and phone number)

  • Vehicle registration number

  • Payment details

We may also collect:

  • Records of communications between you and us

  • Details of any suspected fraudulent or illegal activity

  • Information about your booking history, such as travel dates and departure locations

How We Use Your Information

We only process your personal data where we have a lawful basis to do so. This may include:

  • Consent – e.g., when you agree to receive marketing communications

  • Contract – e.g., to process your booking

  • Legitimate interests – e.g., to prevent fraud or improve our services

  • Legal obligations – e.g., to comply with court orders

We may use your information to:

  • Manage and process bookings and customer accounts

  • Handle payment transactions

  • Send service updates and promotional offers (where you have opted in)

  • Improve website functionality and user experience

  • Conduct internal audits and quality assessments

  • Detect and prevent fraud

  • Comply with regulatory requirements

Marketing Communications

If you have opted in, we may send you updates about promotions, special offers, or new services. You can change your marketing preferences at any time by clicking “unsubscribe” in any promotional email or by contacting us at info@airportparkbooking.com.

We do not sell, rent, or trade your personal data for commercial purposes.

Cookies

How We Use Cookies

We use cookies to enhance your browsing experience, enable essential site functions, and analyse website traffic. These may include:

  • Essential cookies – for authentication, fraud prevention, and remembering your settings

  • Analytics cookies – e.g., Google Analytics to measure site performance

  • Social media cookies – to allow content sharing and interaction with social networks

You can block cookies in your browser settings, but some site features may not work as intended.

For more information, visit www.allaboutcookies.org.

Data Retention

We retain your personal data for as long as you are a customer. After you stop using our services, we may keep your data for up to seven years to comply with legal requirements. During this period, your data will only be used where legally necessary.

Your Rights

Under data protection laws, you have the right to:

  • Access a copy of the personal data we hold about you

  • Correct inaccuracies in your personal data

  • Request deletion of your personal data (where applicable)

  • Object to certain types of processing, including direct marketing

  • Restrict the processing of your data

  • Request data portability to another service provider

To exercise your rights, contact our Data Protection Manager at info@airportparkbooking.com. We may request proof of identity before responding to your request.

Automated Decision-Making

We do not use automated decision-making to process your personal data.

Complaints

If you have concerns about how we handle your data, please contact us at info@airportparkbooking.com. If you are unsatisfied with our response, you may contact the Information Commissioner’s Office at www.ico.org.uk.

Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated via email. All updates will take effect once published on our website.

What Did Our Client Says ?

See what our customers say about the experiences that we had with our services. From the quality of our products to the efficiency of our customer support, their feedback reflects the satisfaction and trust they've placed in us.